We suggest that you place an order after you are 100% sure about your measurements. We want to make the jacket look nice and as per the order details we receive. We do not offer exchange / refund on custom (plain and decorated jackets). Every single one of our jackets is made with high quality products like Top Grain Cowhide Leather and organic sheep wool. However, each product is made based on the measurements and decoration details you provide using jacket builder. Even if there is no embroidery on your jacket, it is still considered custom-made because it is made based on your colour choices and sizes. However, if the mistake is on our part, we will happily make it right.
